Privacy Policy
What Jungle Strategic Pty Ltd does with your personal information, under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Last updated: 11 June 2026
Who is responsible for your information
Jungle Strategic Pty Ltd (ABN 37 663 374 132), trading as JungleBet, is the controller of personal information collected through junglebet.co. You can reach our privacy team at privacy@junglebet.co. Registered address: 3 Tilba Street, NAROOMA NSW 2546.
Licensed and regulated by the Victorian Gambling and Casino Control Commission (VGCCC) · Victoria, Australia. Licence No. VIC-BM-2022-0543.
About this policy
This policy sets out how Jungle Strategic Pty Ltd (we, us, our), trading as JungleBet, collects, holds, uses and shares personal information under the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs). It covers junglebet.co and every related service.
Notice of collection
Most of what we hold comes straight from you: when you open an account, verify your identity, deposit or withdraw, place bets, or get in touch. If we cannot gather what we need, such as proof of your age and identity, we may not be able to open or run your account. As you use the site we also pick up device, usage and transaction data automatically.
Information we collect
Your name and contact details, date of birth, the government identifiers we use to verify you, your transaction and betting history, device and usage data, and anything you write to us.
Why we collect it
To open and run your account, confirm your identity and age, meet our AML/CTF and racing-integrity duties, move payments, catch fraud, answer your questions, back up responsible gambling, and satisfy the law and our regulators.
Identity verification
The AML/CTF Act 2006 (Cth) requires us to confirm who you are before you bet. We may do this through document checks and accredited electronic verification services. We will not use that data for marketing unless you agree.
Disclosure
We share personal information with identity-verification providers, payment processors, regulators (the Victorian Gambling and Casino Control Commission (VGCCC) and AUSTRAC among them), racing-control bodies for integrity work, and law enforcement where the law demands it. We never sell your personal information.
Age verification & minor data protection
We apply strict 18+ checks before collecting any data. If we do somehow capture information about someone under 18, say because the age gate was bypassed, we keep none of it: we delete it at once, never send it overseas, never feed it into marketing, analytics or profiling, and never pass it to third parties. Information about verified adult users may be handled overseas, as described next.
Overseas disclosure
A few of our service providers store or process personal information outside Australia, including in the United States and the European Union. Whenever we send data abroad we take reasonable steps to see that it is treated in line with the APPs.
Security & retention
We protect the information we hold with reasonable safeguards and keep it for as long as the law requires, which for transaction records means seven years under the AML/CTF Rules. After that we securely destroy or de-identify it.
Your rights
Email privacy@junglebet.co to see the personal information we hold about you or to have it corrected. We will reply within a reasonable time, and if we cannot grant access or make a change we will tell you why. Asking costs nothing.
Direct marketing
We send marketing only where the law lets us. You can switch it off whenever you like, from your account or through the unsubscribe link in any message. Signing up to BetStop takes you off the marketing list of every licensed provider.
Making a privacy complaint
Think we have mishandled your personal information? Email privacy@junglebet.co. We acknowledge within two business days and reply within 30 days. If our answer does not satisfy you, you can take it to the Office of the Australian Information Commissioner: oaic.gov.au, 1300 363 992.
Sensitive information
We do not gather sensitive information such as health, racial or religious details, unless you offer it yourself during a responsible-gambling conversation or a complaint, and then only to help you. We put it to no other use.
Automated decision-making
Automated tools help us spot fraud, weigh identity-verification risk and pick up signs of gambling harm. They can flag an account for someone to review, but a person makes any decision that materially affects you, and you can ask us to explain it.
Children
This site is for adults 18 and over. We never knowingly collect personal information from anyone younger. If we find that an account belongs to a minor, we close it and void the bets.
Cookies and tracking
We use cookies and similar technologies, set out in our Cookie Policy. Optional analytics and preference cookies load only once you consent.
Updates to this policy
We may revise this policy now and then. Any significant change appears on this page. Last updated: 11 June 2026.